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We are committed to providing quality service. We will meet our clients' emergency needs and, through quality services and programs, help them develop viable and lasting solutions to their problems. Our staff will apply the Society's policies on a consistent and compassionate basis. We will respond to emergent needs and changes. We value our clients. We will: - provide a non-judgmental atmosphere that encourages our clients to achieve self-sufficiency; - preserve their dignity and self-respect; - maintain appropriate and effective communications with commands; and - respect client confidentiality within published guidelines of the Society. We are committed to good stewardship. We will be responsible stewards of the financial resources entrusted to us; we will exercise conscientious and diligent management of the Society's funds. We value our staff. We will provide our staff — Volunteers and employees — with the training, education, and other tools necessary to attain the highest levels of effectiveness and professionalism throughout the organization. We value volunteerism. We are committed to the principle of Volunteer Service; we will empower our Volunteers to administer the programs of the Society. We believe in personal financial responsibility. By helping clients develop their own problem-solving capabilities, the Society encourages personal financial responsibility; we recognize that the best solution is not necessarily direct financial assistance. Updated: 26 August 2003 Return to the "About the Society" page