Loan Repayment

What to expect

We currently offer two options if you'd like to make additional monthly payments or pay off the balance on your loan.

  1. The Loan Services department can process payments from your checking account (ACH). It's as easy as calling and providing your routing and account number.
  2. The Loan Services department can process payments from your debit card with your choice of processing date—Either the 5th, 10th, 15th, or 20th of the month.

You can reach our Loan Services department at 703-696-7462 or 703-696-1484.

Who do I contact to pay off my loan?

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When you are ready to pay off your loan, contact Wayne Osbourne or James Drummond in Loan Services at (703) 696-7462 or (703) 696-1484 respectively.

How long does a payment take to process?

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ACH payments take 2-3 business days depending on the bank. Most credit unions such as NavyFed, MarineFed, USAA, etc., take one business day. Debit/credit card payments process immediately. Once the payment is processed it will be posted to your loan account the very next day.

I have an allotment running, can I pay off my loan?

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Yes, you can pay off your loan!

The repayment of your loan occurs through the allotment process; so, when calculating your payoff amount, the allotment should be subtracted from your current balance. For example, if your current loan balance is $150 and you have an allotment of $50 per month, you can pay the difference of $100 before the first of the following month. Your loan will reflect as paid in full when the allotment is received.

To process any additional payments outside of the allotment process, please contact Loan Services.

If you need additional financial assistance and have paid off your loan, please call your local office to discuss options.

Can I make extra payments on my loan?

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Yes, you can. Contact Loan Services and to set up additional payments from a checking account or a debit/credit card.

How can I check my balance?

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Please contact Loan Services, and they can verify your balance and your payoff date.

Can I change the terms of my allotment?

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Yes, you can. Please contact your local office to discuss different terms for your loan.